Bao88 Privacy Policy — your data is completely safe with us

Bao88 collects various types of information to keep its services running smoothly. The details are outlined below:

We only collect information that is strictly necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.

Bao88 collects your information in the following ways:

Bao88 uses your information solely for the following purposes:

• Account Management: To manage registration, login, and profile updates.
• Payment processing: To process deposits and withdrawals securely.
• KYC & Identity Verification: To meet the requirements of financial regulatory authorities.
• Customer Support: To resolve your issues and answer your questions.
• Fraud prevention: To detect and prevent suspicious activity.
• Service improvement: To analyze usage patterns and improve the bao88 experience.
• Marketing communications: To keep you informed about offers and promotions, with your consent.
• Legal obligation: To comply with applicable laws and regulations.

You can unsubscribe from marketing emails at any time. However, essential transactional communications cannot be turned off.

Bao88 never sells your personal data or shares it with third parties for advertising purposes. Data may be shared only in the limited circumstances outlined below:

• Service providers: Payment gateways, KYC verification providers, and IT service providers — all bound by confidentiality agreements with us.
• Legal Authority: Upon a valid court order or lawful request from a law enforcement authority.
• Anti-money laundering: For legal reporting obligations to regulatory authorities.
• Business Transfers: In the event of a company merger or acquisition, the new owner will be bound by this Privacy Policy.

The bao88 website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preference and personal settings.
• Analytics cookies: To measure and improve website usage.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some bao88 features.

Your data is stored on internationally certified secure servers. We apply the following security measures:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) option.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• Data backup and disaster recovery planning.

Retention Period: Data is retained for as long as your account remains active. Following account closure, data may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

As a bao88 user, you have the following rights over your personal data:

• Right to Know: You can request to see what data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can restrict how your data is used.
• Right to Portability: You may request an export of your data in a standard format.
• Right to object: You may opt out of marketing communications at any time.

To exercise any of these rights, email us at: support@bao88.fun — We will respond within 30 business days.

Please note that some data may not be deletable due to legal obligations.

Bao88 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store any data from minors.

If we become aware that we hold personal data belonging to a minor, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using bao88, please notify us immediately.

Bao88 works with trusted third-party services for payment processing and KYC verification. These services operate under their own privacy policies.

However, we ensure that:

• Privacy agreements are in place with all third-party partners.
• They may only use the data for the specific purpose it was shared for.
• They are not permitted to share your data with anyone else.

Our payment partners — including Mobile Pay, Nagad, and Rocket — have their own privacy policies that apply to their respective platforms.

Bao88 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered email addresses will be notified of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, comments, or complaints about our Privacy Policy, please get in touch:

• Email: support@bao88.fun
• Live Chat: Click the chat icon on the website
• Time: 24 hours a day, 7 days a week

We take your complaints seriously and typically respond within 3 business days. Complaints submitted in Bengali will receive equal attention.